Paying by online or phone payment - are you protected if there's a problem?
If you’re shopping, you’re better off paying by credit or debit card because there’s consumer protection if things go wrong.

If you were buying something, would you give cash to a company you’d never heard of without receiving the goods there and then? Probably not. But if you pay by bank or money transfer, you’re taking a risk if you don’t know the company because there’s no protection if things go wrong. Paying someone this way - usually online or by phone - means the money goes straight from your account to theirs.

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10-11-2012
26-05-2015
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Mobile banking - tips on how to bank safely
Mobile banking is on the increase, but what should you look for to make sure your money is safe?

Mobile banking is growing dramatically - industry estimates reckon that one billion of us globally will use our phones for mobile banking, compared to just over half that figure today. But it's also an area that's actively targeted by fraudsters. So how can you minimise the risks if you use mobile banking?

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27-08-2013
26-05-2015
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Every year thousands of people hand over money to dodgy ticketing websites. How can you beat the fraudsters?
Despite warnings and clampdowns by the consumer watchdog the OFT, online ticket scam sites seem to be thriving.

How good are you at spotting a scam? You might think you’re fairly savvy and not the type of person to get caught out easily, but every year thousands of people buy tickets from fraudulent websites or one that fails to deliver. While fewer women than men fall for these scams, some still lose out. These fake and scam ticketing websites are becoming much more sophisticated and, with the proliferation of unfamiliar names among the genuine ticket-selling sites, it can be hard to work out which you’re safe to buy from and which you should avoid.

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12-05-2010
26-05-2015
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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.