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Energy & Bills
Bill sharing websites and apps
Bill sharing websites and apps work by combining household bills into one monthly payment
Automatic energy switching – energy auto switching sites explained
Switching your energy provider can save you money, but many people are put off because they think it’s a hassle
Watch out for directory enquiry rip-off charges
The telecoms regulator, Ofcom, is going to cap the amount that directory enquiries can charge
Power cut compensation – what to do if your energy supply is cut off
If bad weather means your electricity, gas or water is cut off, what can you do and can you get compensation
Five bill paying apps to help you pay and manage your bills
There are a range of bill paying apps available, designed to help you pay and manage your bills
How do smart meters work and what are smart meter problems?
A smart meter is designed to automatically tell your energy supplier how much energy you’re using
Cheapest energy deals from the big six energy companies
If you’re on your energy supplier’s standard tariff, you shouldn’t be
Are you paying too much for your water bill? You may be due a surface water drainage rebate
You could be due money back on your water bill if your property has a ‘soakaway’, rather than letting water go into the mains drainage
How are you protected if your energy supplier goes bust?
If an energy supplier goes bust, what are your rights
Your guide to switching energy supplier – save money on gas and electricity
We’re always being told to switch energy supplier to save money, but what does it involve
Why is your gas or electricity bill so high? What to do about high energy bills
If you think your gas or electricity bill is too high, there are steps you can take to make sure you’re only paying for the energy you’re using
What to do if there’s a meter mix up or you’re billed by the wrong energy supplier
If you start getting bills from an energy company that’s not your supplier, what can you do
How to save money and energy around the home: fitting loft insulation, cavity wall insulation and draught proofing
Making your home more energy efficient doesn’t have to be expensive; some of the easiest ways to save money are also the lowest cost
If you’ve switched from your energy supplier, you may be due a refund
If you switched supplier you may be owed money
Can you switch supplier if you’re on a prepayment gas or electricity meter?
Around four million homes are on a prepayment meter – where you pay for your gas or electricity in advance, either by a key, token or smartcard
If you want to ditch the big six energy companies, what’s on offer?
If you want to switch to an energy supplier that isn’t one of the ‘big six’ what are your options
How to reclaim overpaid direct debits from your gas or electricity company
If you pay for your energy bills by direct debit, you may pay too much
Boiler breakdown cover: what to look for
Central heating boilers normally have the annoying habit of breaking down when you least expect it and when you can least afford it
How to complain to your energy company
If you’re not happy with your gas or electricity supplier, perhaps because they’ve made a mistake with your bill or have set your direct debit too high, you can complain