Consumer Rights

Faulty goods – there are new consumer rights from October 1st 2015

You’ll get better consumer rights from October 1st 2015, with clearer rules on when you can take something back and get a refund if it’s faulty, and rules to stop you being fobbed off

Getting a refund from your credit or debit card through ‘chargeback’

If you’ve bought something using your credit or debit card and you have a dispute with the retailer or supplier, money is taken without your permission or the goods don’t arrive, you may be able to get a refund from your bank or credit card issuer through something called ‘chargeback’

How to stop junk mail

If you want to stop getting junk mail, you can register with agencies such as the Mail Preference Service

Five easy(ish) ways to earn extra cash

If you’re finding the everything a bit more expensive than you expected, or you’d just like to have some extra income each month – what are your options