It may not feel like it, but the UK's banks are in a healthier state than before the banking crisis.

Last Friday at an event, I was asked by several women whether their savings were safe in a UK bank. In these uncertain times it’s not surprising that some people are concerned about the safety of their money. So, how safe are our savings and how do the banks compare to 2007, when worries about Northern Rock prompted thousands of savers to queue round the block?

More »

The FSA says that many of those who complained were older customers with little or no experience of investment products. Were you mis-sold?

Another day another multi-million pound fine for a high street bank. Yesterday it emerged that thousands of Bank of Scotland customers are expected to receive £17m in compensation after the bank rejected complaints that should have been upheld. The fine imposed by the Financial Services Authority, of £3.5 million covers the period between the summer of 2007 and October 2009, when the bank received over 2,500 complaints about the sale of some of its investments.

More »

The government has announced that Equitable Life compensation payments will start next month but many could only receive a fifth of their loss.

Ten years after Equitable Life closed for business almost a million policyholders will be paid £1 billion in compensation between them by 2015. While some people will get compensated in full, others will only receive around 22% of the amount they lost. Older policyholders will be paid first and letters will be sent out between June this year and June 2012 – so it could be a long wait for some to find out what they will get.

More »