Not happy with your financial provider? Complain to the Financial Ombudsman Service - it's free
If you're not happy with the way your bank, insurer or pension company has dealt with your complaint, you can use the free service.

What do you do if your bank or insurance company treats you unfairly? Probably you’d ring them up or write them a letter setting out why you’re unhappy. But what happens if they ignore your complaint or you don’t get the answer that you think you deserve? You can complain to the Financial Ombudsman Service. It's free to do.

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You can pay up to £40,000 a year into your pension or 100% of your salary - whichever is lower
If you need to save more into your pension, you can go back and 'top up' over the last three years

If you want to save for your retirement by investing your money in a pension, there are limits on how much you can pay in. The limit for the current year (2014-2015) is £40,000 or 100% of your salary, whichever is lower. There are also limits on how much you can invest over your lifetime. If you don't have any earnings at all, you can still have a pension and pay into it.

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How not to fall for pension scams and to keep your pension safe
If you fall for a pension scam, you could lose some or all of your pension fund.

In recent months there’s been a sharp increase in the number of fraudsters and rogue advisers contacting people and offering them a ‘free pension review’ or telling them to transfer their pension ahead of the pension changes coming into force in April 2015. Some of the fraudsters are very plausible. Be on your guard.

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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.