Lloyds bank hasn’t been handling PPI claims correctly
A Times newspaper investigation found that staff at a third party complaints handling centre were ‘fobbing off’ customers
Just when you think it can’t get any worse, it does. An investigation by The Times (which I won’t link to as it’s behind a paywall) has found that complaints handlers hired to deal with PPI complaints against Lloyds banking group have been ‘playing the system’ and fobbing off customers. Lloyds says it’s an isolated incident. But what does it mean if you’ve complained about PPI?
If you've been mis-sold payment protection insurance you should claim to get your money back.
Millions of people have been mis-sold payment protection insurance but it's not too late to complain.
It's two years since the banks’ trade body, the British Bankers’ Association finally admitted defeat and decided not to fight the court ruling on payment protection insurance (PPI). It should have meant that the banks had to improve the way they handled PPI complaints. But the signs are that's not happening. The Financial Ombudsman Service received over 378,000 complaints about PPI mis-selling in the last year. What can you do if you think you've been mis-sold? It's not too late to complain.
Do you need critical illness insurance? What to look for and what to avoid.
Critical illness insurance is designed to pay out if you become seriously ill, but it can be expensive. But is it worth it?
Women are more likely to suffer from a serious illness than men and a serious or life-threatening illness can have can have devastating consequences on your finances. Critical illness insurance, which pays out a tax-free lump sum if you’re diagnosed with a serious illness, might seem like the answer. These policies can be expensive, but opting for the cheapest one may not be give you the cover you want. If you’re going to buy critical illness insurance, My recommendation is to take advice from a broker or adviser who specialises in this market.