Air passenger duty - what are the rates and how do you get a refund of air passenger duty?
The Autumn Statement made some changes to air passenger duty, but anyone who doesn’t fly – because of cancellation – can also get a refund. How?
Air passenger duty is a tax you pay for flying out of the UK (except long haul flights from Northern Ireland) or the Isle of Man. You pay it at different rates depending on how far you’re flying. In his Autumn Statement, the chancellor scrapped air passenger duty for children, in two stages (from May 2015 if they’re under 12 and from March 2016 if under 16). How can you get an air passenger duty refund?the opening
If your flight is delayed, how much can you claim and how do you do it?
If your flight is delayed, in many cases you can claim compensation. A recent Supreme Court ruling (on October 31st) means that airlines can't refuse to pay delay compensation if the delay was caused by a technical fault. These rules cover all flights from the European Union (and some others) and mean you can get compensation if your flight is delayed by several hours. You may also be able to make a claim for delays going back up to six years.
If you're travelling in London, you can pay using your contactless bank card
Watch out so that you aren't charged twice - called 'card clash' - when paying by contactless card in London.
If you’re travelling by tube, bus, London overground or on most trains in London, you can now pay by contactless card. It's designed to be more convenient. The problem is that – if you’re not careful – you could be charged twice. What should you watch out for and what should you do if you are charged twice?