Several energy companies have reduced their gas tariffs - but not by much
The prices of oil and gas have fallen quite substantially recently, with wholesale gas prices down by over 20% in the last 12 months. Several of the big energy companies have announced cuts in the price of gas, but only of a few percent and in some cases, the reductions won’t kick in for some time. Who’s cutting their prices and by how much?
If you've switched from your energy supplier, you may be due a refund
You could be owed an average of £50 if you switched supplier – how can you claim it?
If you switched supplier you may be owed money. Why? If your account was in credit when you switched, you may not have been given an automatic refund at the time. The energy suppliers had different policies when it came to giving refunds – but now they have to try and refund the cash.
What can you do if you're being billed by the wrong energy company?
If you get bills from another energy supplier, there are rules about what they should do.
If you start getting bills from an energy company that’s not your supplier, what can you do? And why does it happen in the first place? There are several reasons why you could get billed by the wrong company and sorting it out may not be straightforward. But you do have rights, so don’t give up!