How to reclaim overpaid direct debits from your gas or electricity company
If you’ve paid too much on your gas and electricity bill, you should get the money back. But how?
It may not feel like spring, but warmer weather should be on the way. That means, among other things, you’ll be using less gas and electricity, which should mean lower bills. But research by comparison site GoCompare found that half of householders who paid their bills by direct debit are owed money by their gas or electricity company, by an average of almost £80. So what can you do if you’re paying by direct debit and want a refund or to reduce your monthly payments?
Did you leave cash in an ATM when you made a withdrawal? Your bank may have hung onto it.
Two banks will be contacting people who left cash in machines between 2005 and 2011 to refund their money.
Imagine going to your bank and taking money out of the cash machine. Or rather, planning to take money out of the cash machine, but leaving without the cash. It’s not an everyday occurrence, but it happens more often than you might think. What you may not know is that until January 2011, two banks, HSBC and RBS, didn’t automatically pay this money into customers' accounts, but only did so if asked.
Your rights when you pay by card with a continuous payment authority
If you pay for something using a recurring payment from your credit or debit card when can you cancel it?
If you pay for something like a subscription or perhaps car insurance, and you use your credit or debit card, it’s quite likely you’ll end up agreeing to a continuous (or recurring) payment authority. This means you agree to make regular payments and it can be harder for you to cancel them if there is a problem. Today the Office of Fair Trading set out new rules.