What can you do if you're being billed by the wrong energy company?
If you get bills from another energy supplier, there are rules about what they should do.

If you start getting bills from an energy company that’s not your supplier, what can you do? And why does it happen in the first place? There are several reasons why you could get billed by the wrong company and sorting it out may not be straightforward. But you do have rights, so don’t give up!

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20-10-2014
20-10-2014
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If you make a bank payment to the wrong account how easy is it to get back?
Banks now make most online and phone payments within minutes, so what can you do if there’s a mistake?

If you make a bank payment to the wrong person, what can you do to get it back? Faster bank payments mean that money can be transferred within minutes. The problem is that if you pay the wrong person, it can be difficult to get it back. What do the banks do?

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13-01-2012
13-10-2014
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Paying using your mobile phone
If you want to use your mobile phone to pay bills, for shopping – or friends – how can you do it?

If you want to pay your friends easily using your mobile phone, how can you do it? There are several mobile payment systems around, including Paym (pronounced pay-em), which is offered by several of the big banks. Which is the best for you and how do they differ?

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29-04-2014
08-10-2014
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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.