How to complain to your energy company
How to complain about your energy supplier - what to do if you're unhappy

If you're not happy with your gas or electricity supplier, perhaps because they've made a mistake with your bill or have set your direct debit too high, what can you do?

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13-12-2011
25-09-2014
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If you make a bank payment to the wrong person, how easy is it to get back?
Banks now make most online and phone payments within minutes, so what can you do if there’s a mistake?

From May (2014) if you pay the wrong person by mistake, you should get more help from your bank. That's because a voluntary code is being introduced. However, it still won't guarantee that you'll get your money back. What's the problem and how will the new code help?

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13-01-2012
20-09-2014
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How to get the best 0% balance transfer credit card; saving money on credit cards
If you need to transfer your credit card balance, which are the best 0% balance transfer deals?

If you owe money on your credit card and know you won't be able to clear it in a few months, you could consider a 0% balance transfer deal. There are some competitive 0% balance transfer credit card deals around at the moment but some have minimum salary levels and most expect you to have a good credit history.

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03-10-2012
16-09-2014
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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.