If you’re caught out by NatWest’s latest computer failure – what can you do?
Some NatWest customers haven’t had payments credited or taken from their account. Can you claim?
NatWest says that customers were affected last night when they tried to use their debit cards to withdraw cash or to pay in shops and online and mobile banking facilities weren't working. The latest glitch affects NatWest, RBS and Ulster bank customers. It believes all customers may have been affected between 6pm and 9.30pm when the service began to get back online. However, as I write this, I'm getting tweets from people who say they still can't make payments and that their account balances are wrong. NatWest says it will compensate anyone who's lost out as a result.
Buying charity Christmas cards – how much goes to charity and who can you support?
Many of us like to buy charity Christmas cards, but how much of that money actually benefits your favourite causes?
If you’re shopping for Christmas cards and you want a charity – or charities – to benefit, make sure you choose carefully. It’s easy to buy charity cards in your supermarket, but you could be giving as little as 10% (or less) of the money you spend to charity. Some shops give more than others and some offer much more choice about the charities you can support.
Energy prices will rise by around £50 less than planned for many – but not all.
Energy companies don’t have to pay so much in ‘green taxes’ so most aren’t raising prices by as much as planned.
The government says that it’s reached an agreement with energy companies over green charges which mean that they should be able to cut bills by an average of £50 this year. The government is reducing the amount of work they’ll have to do under the ECO (Energy Company Obligation) scheme and will be paying towards the Warm Homes Discount from taxes. However, not all have decided how much they’ll cut – or not increase – bills by.